Canon Toolbox 4.9 Windows 10

Hello,

A member here asked for the instructions I received from Canon on how to fix the scanner issue. Note that I had added/removed the drivers afew times and lost track of what was done during the phone calls. In addition, this was in 2/2016 and it is possible that Canon added on a new driver to resolve this. It was a little involved which was why I recommend emailing Canon directly. Below is what I did to fix the issue and their 2/3/16 response.

  • Download Canon MF Toolbox 4.9.1.1.mf12 free. Scan Utility that works with USB connection for Canon imageCLASS MF printers Updated Free download.
  • Canon imageCLASS MF4450/D550 LIMITED WARRANTY. The limited warranty set forth below is given by Canon U.S.A., Inc. ('Canon USA') with respect to the Canon imageCLASS Series product and accessories packaged with this limited warranty (collectively, the 'Product') when purchased and used in the United States.

'Since you have already uninstalled the drivers and MF Toolbox then downloaded and installed the Windows 10 drivers and MF Toolbox from the Recommended Downloads section on our web site, then changing a setting in Windows 10 should restore your ability to scan. Please follow the steps below:

On the Windows desktop, double-click Canon MF Toolbox 4.9. You can also open the MF Toolbox by clicking Start on the Windows task bar, (All) Programs, Canon, MF Toolbox 4.9, Toolbox 4.9. Click one of the scanning buttons below.

1. Right click the Windows Start button and select Run.

2. Enter (services.msc) without the parenthesis.

3. Scroll down look for Windows Image Acquisition (WIA).

4. Right click on it, then select Properties.

5. Select the 'Log On' tab.

Canon Toolbox 4.9 Windows 10

6. Select the radio button for “Local System account”.

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7. Check the box for “Allow service to interact with desktop”.

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8. Click OK.'